Shipping and Returns

Shipping

Shipping Costs

Within Canada

We offer free shipping on orders of $125 or more to most residences within Canada*. For orders under $125 there is a flat rate shipping fee of $15.00. 

United States Orders

We offer free shipping on orders of $200 or more to most residences within the United States**. For orders that are under this minimum there is a $20 flat rate shipping fee.

** The customer is responsible for all customs duties and import taxes when applicable. We are not responsible for any delays at customs. Once a package leaves our facility we have no control over it as it is passed from our postal service to yours. Any questions about the transit of you order should be sent to your local postal service with your tracking information.

Shipping Times

Orders are processed within 1-3 days during regular business hours, Monday - Friday, excluding holidays. All orders ship from Abbotsford, British Columbia with Canada Post expedited parcel service.

Delivery is estimated at 1-7 business days within Canada, but can be longer for rural or remote areas, or during holidays. We will email you with a tracking number as soon as your order is on it's way.

Please let us know if there is an important date you are looking to have your order arrive by. We will do everything we can to have your order arrive within a safe window of time. If you contact us, we can provide you with a quote for alternative faster shipping options.

Return Policy

Items can be returned for a refund or store credit within 15 days of receiving your order. To start a return on an item, please email us and we will reply with instructions on how to proceed. Shipping charges are non-refundable and will be deducted from the refund amount if greater than the flat rate fee charged or if the order shipped for free. A restocking fee is applied to all returns to cover Shopify expenses. Any items returned without initial authorization will not be refunded. Customer is responsible for return shipping charges. 

Any returned items must be in the same condition as when received. They must be unused with original tags and packaging if applicable. Sale items, custom pieces, gift cards, and bath + body goods are final sale.

If the return is because of an error on our part, or arrives damaged, please Contact Us within 48 hours so we can work out a solution! The Wonder Cabinet is not responsible for lost, stolen, or delayed packages. If this occurs, please contact your local post office.