FAQ

Where is The Wonder Cabinet located?

We are an online shop based out of Abbotsford, BC in Canada. At this time we have no intentions of opening a brick and mortar space, but definitely look forward to doing a few Pop-up's in the Fraser Valley/Vancouver area in the near future.

Where do you ship to?

At this time, we ship within Canada and the United States. 

When will my order ship?

We want to get your order to you as soon as we can, and ship out orders within 1-3 business days. If there is a rush, please let us know - all of our packages are sent via expedited post, but we can make other arrangements if the parcel is needed sooner. Please see our Shipping + Returns page for more information.

Do you offer free shipping?

We do offer free shipping with a minimum order of $125 in Canada and a minimum order of $250(CAD) to the United States! For orders under the minimums we offer a flat rate fee of $10.00 within Canada and $15 to the US. Some restrictions apply for shipping to remote areas, and for oversized orders - please see our Shipping + Returns page for details.

Do you offer Local Pick Up?

Yes we do! We have local pickup for residents of the Fraser Valley, BC - pickup is in Abbotsford. This option can be selected at checkout and the information needed for pick up will be sent via email.

What is your return policy?

 It's important to us that you feel comfortable making a purchase through our shop, and we want you to be happy with our products. We accept returns for a refund or exchange up to 30 days after you have received your order. Items need to be in their original, new condition and unopened. Preloved and sale items are final sale. Please see our Shipping + Returns page for more information on this process.

When will items be restocked?

If a product you are interested in is out of stock, feel free to contact us at hello@thewondercabinet.com and we may be able to give you an estimate of when the item(s) will be restocked. Most product is delivered quickly once orders are put through, but we do work with a few makers that need extended time to create orders and then of course shipping can take longer as well.